I am currently accepting PayPal and Etsy's Direct Check-Out.

*****ATTENTION******
There is a possibility of Canada Post striking as soon as July 2nd - in this case, orders may be delayed. I am trying to get orders out as quickly as possible, however, should this strike happen, I will contact you personally to figure out a solution together. If you have any questions or concerns, please do not hesitate to let me know. Thanks!

All products are handmade by me in very small batches so they are as fresh as possible when you receive them. Upon payment confirmation, I will send you an email (generally within 24 hrs) & give you an estimate of how long until I can ship it out to you - this will generally be 3-5 days so the items have time to be created & cured (when necessary). **PLEASE NOTE FOR HOLIDAYS this can change drastically, and you will be updated upon your purchase.

Due to the nature of my products it is possible for them to melt and/or morph when being shipped during the summer months (whipped shea butter and soap petals are especially susceptible). Unfortunately this is not something I can control, however it will not affect the overall quality of the product. My soap products will naturally sweat glycerin in high humidity/heat and soap petals may become sticky. Simply place unwrapped item in an air conditioned or dehumidified room and gently ease petals apart, if necessary, after a couple hours. Glycerin dew on soaps will rinse off with first use.

Whipped Shea Butter, when exposed to heat, may lose some volume or in extreme conditions melt down completely - it's still absolutely safe to use, it's just a different consistency - PLEASE keep this in consideration when ordering during summer months. Shea butter is an all natural product and can be quite fickle to temperature changes. If your item arrives frozen - PLEASE DO NOT ATTEMPT TO SPEED UP ITS THAWING by placing in microwave or near other heat source as this can lead to crystallization or graininess - Leave items at room temperature and let warm naturally then use as usual.

Orders are shipped to the address listed on your Etsy checkout invoice, unless you contact us and update us at the time of your purchase.

Lovely Body is now using FLAT RATE SHIPPING in Canada! For purchases up to 2kg, pay only $11.50 USD shipping. This makes it easy for you to get the items you'd like at a great price and speed!

Tracking numbers are included for deliveries within Canada. For my US customers, tracking numbers are available upon special request - please note Canada Post charges upwards of $10-11 for American tracking numbers which will be billed separately through Etsy and must be paid prior to being shipped. Large/heavy US orders will generally include tracking numbers.
International tracking codes can cost upwards of $50-60 depending on the size of your order, and must also be purchased separately. Please contact for information.

I ship through Canada Post - Xpresspost and Expedited Parcel for Canadian residents (which is 1-2 Business days local, 2-5 Business days regional and 4-9 Business days national - for urban areas). For United States shipping I use the "Small Packet-Air" method which takes 7-10 business days for small orders and I use Expedited for larger orders, which takes 4-7 business days. Please also allow time for item to be processed through international CUSTOMS where applicable (may be anywhere from 7-30 days depending on time of year, a process that is unfortunately impossible to estimate or speed up).

INTERNATIONAL ORDERS: Can take a *very* long time to arrive - I have had orders to Australia take as long as 2-3 months and orders to India take as little as a week. Once orders are shipped out, the speed of postal services and International Customs is completely out of my hands.

Please note that buyers are responsible for any and all duty and customs charges that may be incurred on their end. Please do not ask me to change the information on your customs form - not only does this put me in a sticky spot but it is illegal and can result in me losing my business, being fined, being very sad, terrible karma etc...

Thanks so much for taking the time to read all of this, you lovely thing you!

Due to the nature of my products I am unable to accept returns - however! I want you to be absolutely satisfied with your purchase! If you receive the item and it is not as you expected, please notify me IMMEDIATELY and prior to leaving feedback and I will work with you to make it right :)

If you have a favourite type of scent, prefer unscented or want additives to your soap (Shea Butter, Cocoa Butter, etc...) Please contact me if you have an idea for something special - I'd love to work with you and I love a challenge!

Custom items include a nominal charge of $2/item due to the extra time, special labels etc...

I am also open to special requests for large quantities for showers, favours, gifts, etc.. Just drop me a line and I'll see what I can do! Thanks very much!